Very easy to deal with. Arrived within due time. As this was purchased for a Xmas present I can't comment but it was an item my daughter wanted.
When I had my first child all I wanted was a bowl & plate that was simple & useful (never found exactly what I wanted!). 5 years later, second child ready to start solids...dread takes over...THEN I found Brightberry...bought 1 or more of everything in a few colours & all works perfectly! The succession is so good & really does stick! The 2 spoons with the bowl is very clever! So easy to wash, heat up food, colours are great & fun! Best investment, very very happy!